Terms & Conditions

Last Updated: June 6, 2025

Welcome to The Intuitive Call, operated by Diane Kahealani Rivera. By booking a session, purchasing a product, or using this website, you agree to the following Terms and Conditions. Please read them carefully.

1. Scope of Services

The Intuitive Call offers intuitive readings, tarot readings, and spiritual wellness consultations, including custom flower essence blends. These services are spiritual in nature and are not a substitute for licensed medical, psychological, legal, or financial advice.

2. Client Responsibility & Eligibility

  • You must be 18 years or older to book services.

  • By booking a session, you affirm that you are emotionally and mentally stable enough to receive intuitive guidance.

  • If you are experiencing a mental health crisis or emergency, please seek help from a licensed professional or call 911.

3. Disclaimer

All readings and consultations are for guidance and insight only. No guarantees are offered regarding the outcome of your situation.

By booking a session, you understand that:

  • Results may vary.

  • Readings are subject to interpretation.

  • You are responsible for any decisions you make based on the information received.

The Intuitive Call and Diane Kahealani Rivera are not liable for any direct, indirect, or consequential damages resulting from services provided.

4. Medical & Legal Disclaimer

  • I do not diagnose, treat, or prescribe for any physical or mental condition.

  • Flower essence consultations are not medical treatments and should not replace professional care.

  • Any reference to healing refers to energetic and spiritual support, not physical or psychological medical outcomes.

5. Confidentiality

All client information shared during sessions is kept strictly confidential unless:

  • Required by law (e.g., threat of harm to self or others),

  • Explicit permission is given by the client to share.

6. Scheduling & Session Policies

  • Sessions must be booked in advance through the online scheduling platform.

  • If you arrive late to a live session, the session will still end at the scheduled time.

  • If you are more than 10 minutes late with no contact, the session may be forfeited and no refund will be issued.

7. Payment & Refund Policy

  • Full payment is due at the time of booking.

  • No refunds are given for completed sessions.

  • Refunds for cancellations are only available with at least 24 hours' notice.

  • If you need to reschedule, please contact me at least 24 hours in advance at TheIntuitiveCall@gmail.com

Missed appointments with no notice will not be refunded or rescheduled.

8. Right to Refuse or Terminate Services

I reserve the right to refuse or terminate a session at any time if:

  • The client is disrespectful, disruptive, intoxicated, or abusive.

  • The energy feels too chaotic or unsafe to proceed. In such cases, the session will be rescheduled at no charge or refunded at my discretion.

9. Intellectual Property

All content on this website—including images, copy, session materials, and products—is the intellectual property of The Intuitive Call and may not be copied, shared, or reproduced without express written consent.

10. Limitation of Liability

By using this site or booking a session, you agree to hold The Intuitive Call and Diane Kahealani Rivera harmless from any liability, loss, or damage resulting from the use of our services or products.

11. Changes to Terms

These Terms & Conditions may be updated at any time without prior notice. Continued use of the website or services implies acceptance of any changes.

12. Contact

If you have questions or concerns about these Terms, please email:
TheIntuitiveCall@gmail.com